Terms and Conditions

By ordering goods online via this website, the customer agrees to the Terms and Conditions that apply.

Purchasing products:
By purchasing an offered product via this website, the customer agrees to pay the full price of the purchased product increased with the transport costs in advance.
All indicated prices are inclusive of 21% VAT.

Shipments:
Upon receipt of the payment, the purchased goods will be shipped without delay.
Stars of Asia cannot be held liable for any damages occurring during transport or for the loss of the shipped goods.

Returning Goods and Refund:
The customer has the right to refrain from the purchase within 7 days upon receipt of the goods. In this case, he must express his intentions by registered letter and he agrees to return the goods at his cost.
Upon receipt of the returned goods, the amount of the purchase price will be transferred tot the customer’s account within 7 days.
The original transport costs will not be refunded.
Only undamaged goods can be returned.

Privacy:
The customer can take note of the available goods and services and the associated prices, without any form of registration or exchange of personal data.
Before proceeding with an order, the customer name, first name, complete address, and e-mail address must be completed.
It is also possible for the customer to register after which a login name and password will be send by e-mail.

The customer personal data will be processed only for the purpose of handling the orders and, if express consented by the buyer, for the purpose of keeping the latter informed about rebates and business information.
The personal data collected by Stars of Asia shall under no circumstances be communicated to any third parties, except to the agents that take care of the transport of the goods and to the extent that is strictly necessary.
The customer has the right to access the personal data collected on him, and a right to improve. To do this simply to the seller is a simple written or electronic (e-mail) request to set up. If the order was placed through the sales, these rights may also be exercised through the sales.

The customer has the right to access the personal data that was collected on him, and has the right to correct these. To do this, a simple written or electronic (e-mail) request can be sent to Stars of Asia. If the order was placed through the website, these rights may also be exercised through the website.